The TravelCarma Advantage

Our goal is to save you time and money and boost your profitability. We aim to offer every facility and convenience expected by your customers today and provide them a memorable online experience, so that they keep coming back to you and your business continues to grow.

What makes TravelCarma different from other Travel Technology Companies

Our system has been refined and modernized through years of experience and feedback from our customers. It's designed to fit your business requirements and the way your business works. It can also be scaled as per the growth of your business.

Here's why you should choose us:

Our Experience, Expertise and Knowledge

  • Extensive Experience: We have been delivering technology solutions to the travel industry for over 20 years. We have both software development and travel expertise, which is a rare combination.
  • Global Solutions: Our system is used by 150+ clients across more than 50 countries. We understand diverse cultures, customs and ways of doing business. This is reflected in our software, which supports multiple cultures, languages and currencies. We are a Global brand with a local touch.
  • Easy access to Global Inventory: We provide access to global inventory with minimal effort, as we are already connected to over 80 suppliers of air, hotels and vehicles, including all major GDSs and consolidators. So regardless of the region you wish to target, we can help you obtain feeds for that region at the best rates. All you need to have is a contract with the desired supplier(s) and we'll get you their feeds. Our system lets you connect to multiple suppliers simultaneously via a single XML interface.

Increased Productivity

  • Fast Package and Quote creation: Our trip planner and quotation builder modules allow you to build trips for your customers and create a price quotes for them in minutes, bringing you significant time and cost savings.
  • Massive Time and Cost savings: Our system will automate routine administrative tasks, reduce your manpower cost and minimize your turnaround time for quotations, which will keep your customers happy and increase your productivity.
  • Significantly shorter Turnaround Time: You will be able to book products for your customers, issue vouchers, and send them an invoice for it, all in a fraction of the time it would take you otherwise.
  • Resource Optimization: The administrative time and cost you'll save through our system would free up your resources and allow you to invest them into more important areas of your business.

Better Revenue management

  • Customer class-wise pricing: Our system allows you to configure customer wise pricing, so you can create different customer classes in the system, assign a class to every registered customer, and apply promotional/special rates in the system based on the customer class. So the prices that registered customers will see on your site will vary depending on their class.
  • Agent class-wise pricing: The same feature is available for your agents as well. Our comprehensive reporting would tell you the number of bookings generated by each agent. So you can set different markups for different downline agents, depending on their performance. You can also set location wise and destination wise markups.
  • Superior Feed Management: If you offer promotions on the feeds, you can switch off the feeds where the balance is less, in order to optimize the use of your deposit and make more money. You can also control airlines in the feeds and even switch to different suppliers automatically for different destinations, minimizing your effort and optimizing your sales.

Accounting Automation and Increased Efficiency

  • Supplier Management: Easily manage accounting including reconciliation with suppliers.
  • Customer Management: Customer invoice tallying, payments against invoice, cancellations, refunds, last minute booking and payment.
  • Peace of Mind: All your manual tasks are handled by the system from anywhere and on any device, making your life very easy.
  • Operational Efficiency: We also help you minimize errors, reduce your staff time, effort and cost. The end result - You make more money.

Superlative Customer Experience in B2C

  • Attractive Mobile Responsive Portals: If you subscribe to TravelCarma, you'll have access to a wide array of great-looking web portals, which are optimized for mobile devices so your customers will get a rich experience across all devices. This is key in today's mobile world, where a large number of people like to book travel on their smartphones and tablets.
  • Available with Social sign-on: Our portals allow users to sign-up on your site using their Facebook and Google login details, saving them a lot of time and effort. Another advantage of this that it helps you build a strong CRM database, with valuable demographic data that will not only help you understand your customers better but also help you run targeted marketing campaigns.
  • Powerful Booking Engine: Your customers will be able to search for your contracted flights, hotels and vehicles, with live feeds for rates and availability. They can add the desired items into a shopping cart and book the entire trip in a single transaction, making life very easy for them.
  • Dynamic Packaging Flexibility: They'll be able to create their own packages by adding different flight, hotel and vehicle combinations and share those options with you via email. You can then discuss their created trips with you, and you can go ahead and book the trip for them.
  • Transparency: They can log into their account on the site and see all their transactions in the system, including booking status and cancellations.
  • Facebook Marketing Tools: As our portals are integrated with Facebook, you can give special discounts and deals to customers who regularly share your deals on Facebook and keep bringing you new customers. We also offer Facebook Booking Portals that let your customers search and book your products within Facebook.
  • Payment Flexibility: The Book-now-pay-later feature allows customers to book items online but pay you in person at a later date(within the cancellation period). This feature combines the convenience of online and the flexibility of offline.