Enterprise Back-Office Modernization & Automation

Our Back-Office System has served 100+ travel companies with enterprise back-office automation. Built on 24+ years of travel technology expertise, it's proof of our domain knowledge. Today, this proven capability is available as a standalone SaaS solution, managed service (we operate it), custom platform module (integrated into your stack), or API integration. Add modern operations management to your enterprise infrastructure without migration.

Discuss Your Back-Office Challenge

Who is it for

• 

  Travel Agencies

• 

  OTAs

• 

  TMCs

• 

  Tour Operators

USPs of our Enterprise Back-office Solution

• Standalone solution

  Our solution works with any booking platform. You just need to import your booking data via Excel/CSV files or automatically via APIs

• Cloud-based for easy accessibility

  Unlike a lot of other solutions, our back-office system doesn’t require installation on local machines/servers. It can be accessed 24x7 and used for multiple divisions/locations

• Benefits of SaaS with the Flexibility of Enterprise

  Our SaaS model allows you to enjoy 99.99% uptime, zero maintenance & free upgrades, but with customization & database separation for greater control

• Automatic BSP Reconciliation

  Our solution can download & convert data files from your GDS(s) and compare them with BSP reports to generate one reconciled file for a faster, error-free process

Manage all your reservations in one place

• Centralized tracking of all your online and offline bookings
• Integration with front-office solutions via file transfer or API
• Configuration of travel documents such as quotes, vouchers, e-tickets
• Auto-generation of invoices with fully-customizable templates
• Facility for your B2C, B2B and Corporate customers to manage their own bookings & payments

Discuss Your Back-Office Challenge

Set up custom business rules

• Set up B2C customers, sub-agents, corporate clients & suppliers with advanced business rules & policies for each
• Configuration of various types of markups and commissions, based on product type(hotel, air, activity etc), region, portal etc
• Ability to classify agents and assign unique markups to each agent class
• Configure individual PCC for each corporate client
• Management of local taxes and fees applicable on the bookings

Discuss Your Back-Office Challenge

Know and look after your customers better

• Unique ability for B2C, B2B and corporate clients to make online payments against their invoices
• Ability to setup and manage 'n' number of B2C/B2B clients within the system
• Classification of B2C customers for specific booking promotions and rates
• Management of credit limits and deposits for B2B customers (sub-agents)
• Integration with your existing CRM system

Discuss Your Back-Office Challenge

Create attractive marketing offers and campaigns

• Configuration of promo codes and discounts
• Personalized emails with their own branding, unlike a white label
• Integration with third-party email marketing tools for running email campaigns

Discuss Your Back-Office Challenge

Automate your Accounting & Reconciliation

• Automated BSP/ARC reconciliation for multiple regions (file downloads, uploads from GDS & BSP, transformations etc)
• Customer and supplier reconciliation (including LCCs)
• Automatically push the reconciled data into your existing accounting system for invoicing
• Customer and supplier ledgers for both online and offline bookings

Discuss Your Back-Office Challenge

Track your Business Performance

• Track your sales, commissions and sub-agent performance with a customizable reporting module
• Get consolidated as well as regional reports for both online bookings as well as bookings made by your employees/B2B agents offline
• Ability to customize the reports in any way you want through our unique front-end APIs

Discuss Your Back-Office Challenge

Top Benefits for your Business

• Eliminates costly human errors

• Improves staff efficiency & productivity

• Allows you to focus on selling more

• Helps you make better business decisions