Existing OTAs and large travel corporations like Dnata, Carlson Wagonlit travel and others are facing issue of scalability and high costs. With fast-evolving online space, their in-house legacy technology frequently reaches a point of rigidness from where it's difficult or impossible to incorporate new functionalities. Replacing existing technology is expensive, time consuming and carries risk of customer rejection. For such large travel corporations TravelCarma provides a completely customizable API based Travel Aggregation and management platform which allows them to build bespoke solutions fully customized to their own needs.

The Enterprise version is supplied with all of the functional modules available with TravelCarma but is available only in the licensed model. This allows the companies to integrate the TravelCarma platform into their own infrastructure for security but still get benefits of standard travel solution. As the entire TravelCarma platform and the associated functional modules are services based it makes the whole implementation platform operating system and IT infrastructure agnostic.

Our Enterprise solutions are designed to cater to the IT needs of Large Travel Agencies, DMCs, Associations, Agents, Aggregators and Consolidators. Leveraging our 15 years of experience in software development and our domain expertise in the Travel Industry, we offer customizable solutions.

OTA Solution

TravelCarma Enterprise is an end-to-end Online Travel Reservation and Back-office Management Solution with all the features available in a large OTA. The entire solution can be deployed on your server under a single license. TravelCarma Enterprise is flexible and can be customized as per your needs. It is designed using Service Oriented Architecture (SOA) and is completely modular in nature making it truly scalable and can also easily be integrated with the clients existing IT solutions as and when needed.

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Corporate Self Booking Tool

TravelCarma's corporate solution allows TMCs to provide their customers with an online self booking tool for their travel needs. It is an end-to-end solution covering all the stages of corporate bookings, right from the employee making a request for travel and getting it authorized by the Travel Desk to the actual booking and managing of itineraries.

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DXchange

DXchange is an OTA (OpenTravelTM Alliance) compliant XML web services based Data Exchange Middleware Server. It is fully scalable and easily configurable. It provides travel organizations/Web Portals the ability to bundle XML requests to multiple suppliers in a single request, aggregate and consume XML or any form of online data from suppliers. For suppliers, DXchange enables them to expose their Inventory System / CRS as OTA compliant Web Services in a cost effective and secure manner giving them a wider reach. Additionally, it can support other standards with minimal customization.

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API Management Platform

TravelCarma enables your existing reservation systems to exchange data to and from various software systems on various devices. Be it your last minute bookings, making multiple calls for generating eTickets or managing online booking requests, TravelCarma's Travel API Management Platform handles all of them without having to worry about performance overheads.

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Business Rules Engine

Business rules engine is a web-based, easy to use application with customizable GUI. This can be integrated with the DXchange server as an add-on. This would provide you with the flexibility to provide data to consumers in accordance with the travel industry's ever-changing business requirements without any programming or code changes. This provides an ability to visually manage and control the flow of information flowing to the customer and the ability to insert complex pricing and markup strategies.

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Our Strengths

We understand our customers, their needs and our solutions are designed based on our experience and research on what they need to compete, grow and stay ahead of the pack in the industry.

Here are some of our core strengths that set us apart from our competitors:

  • Functional Strengths

    Available on all mobile platforms, B2C2B feature, book and pay later on B2C, acceptance of all payment modes including cash, Google maps based unique search facility, multi-product shopping cart, social group planning tools etc are some of the unique functionalities built into our solutions

  • Superior Technology

    Scalable services based architecture, highly modular, plug and play platform, Hybrid Saas platform, Service/API access to functionality, business rules and the UX, large scale multi product aggregation, inbuilt multi-lingual and multi currency functions, deep social media integrations(FB and Twitter), tight binding with Google maps API, one click cross sell, marketplace features etc. are just some of our technology innovations

  • Strong B2B2C Modules

    TravelCarma allows large agents to provide their downline with fully-fledged online portals with their own branding. They can also provide them access to CRS for storing their own contracted inventory and reselling the same on the network for a profit, ensuring brand loyalty and incentivizing them to increase bookings through the system

  • Supplier Relationships

    With connections to more than 80+ suppliers we bring an extensive experience in managing, aggregating and displaying content. Relationship with the suppliers has given us brand recognition and helped acquiring customers

  • Brand Recognition

    With more than 200 portals, happy clients in over 60 countries, integrations with 80+ suppliers, industry first solutions and various awards from leading industry authorities, TravelCarma is a reputed brand in the travel technology market

  • Productivity Suite

    Quotation management, price checking, reusable quotes and itineraries , complete back-office and mid-office management, integrations hooks for third party solutions like CRM, accounting etc are some of the features which increase productivity by at least 300%

Technology USPs

  • Multi-level Aggregation and Distribution for different travel products; more than 80 suppliers on the same system that can handle 3000 requests simultaneously on a single server. We have been recognized as a Top Innovator from Nasscom for the same
  • Product ID based access to the travel product allows for one click access to buying from third party sites
  • Web Service API-based access to the complete platform and engine - A Unique one of its kind technology which allows development of UI in any domain and on any platform. TravelCarma allows for centralized management of rules, labels, messages and data. It also supports custom UI development. Even our UI modules are built using these services which are ideal for tech companies and large travel corporations
  • Our Services architecture allows the engine and different modules to be plugged into existing technology infrastructure of a travel company thus protecting their investments
  • All UI modules are fully integrated with Social Media, especially Facebook and Twitter and single click redirection to payments

Client Case Studies

Here are a few examples of how TravelCarma has helped its clients achieve their business goals

Client Background

Gotadi is the first online travel booking system in Vietnam providing fully automated booking and payment feature for airlines ticket, hotel and tour operators. It also provides integrated travel information feature for travelers.

Requirements

  • Book now and pay later feature
  • LCC and GDS GUI for Airlines bookings
  • Integration with their CRM and CMS systems
  • Complete back office management where agents can book for customers
  • Call center feature
  • Different feeds assignment for Domestic and International agents

Challenges

  • A platform was needed to aggregate and present all the supplier feeds (from their multiple travel suppliers) through one booking engine.
  • They also wanted Flexi fares module for Air.
  • A B2B portal was required to provide a role based access to 300+ B2B travel agents and to manage agent markups and commissions from a single interface.
  • Client wanted to have currency conversion as per the local market rate. A rounding off to 1000 feature was also needed.
  • Multiple payment gateway integration was needed to cater to all customers.
  • They needed a module to Cross-sell Flights and Hotels.
  • Gotadi is also a BSP and a GSA for many Vietnamese airlines.

Client Background

Webcola is a 14 year old company which develops and provides software for the tourist market and the travel industry. They provide cloud based and fully customizable solutions for the B2B and B2C tour operators and other customers. They also provide online booking facility.

Requirements

Webcola wanted an aggregation and transformation engine using which it could get a consolidated API for multiple hotels and flight suppliers.

Challenges

  • Webcola was the first client that required TravelCarma’s Outbound XML API services. That needed a highly intense thought process and customization.
  • Client needed a user interface through which it could manage the subscription and feed distributions. We have the expertise in doing the aggregation on our own system but to do it on another client’s system was a real challenge. So again, a lot of thought and effort went into devising a solution.

Client Background

Bali Hotel Guide was an incoming tour operator offering hundreds of hotels across Bali, Indonesia as part of its services.

Requirements

  • Hotel Booking Portal
  • Channel Manager Integration
  • CRS for Managing Direct Hotel Contracts
  • Booking Engine with Map-based Search and Advanced Filters
  • Website CMS with Google Maps and TripAdvisor Reviews

Client Background

The Tailor is Australia’s premier luxury travel specialist, catering to domestic and international travelers seeking bespoke travel experiences.

Requirements

  • A system that could handle both net rate hotels and commission based hotels
  • Allow customers to book multiple items under one itinerary using cart
  • Calculate the tax as per Australian rules and regulations
  • Support Affiliates, where the client can provide white label portals to his sub-agents

Testimonials

  • TravelCarma have an excellent team and are experts in their field and most of all they have an excellent product, I am very happy with the results.- Drew Kluska, Australia
  • One of the most important benefits that we received with TravelCarma is great number of connected suppliers so we were able to connect in great speed and start our business without delay.- Kristjan Vilic, Croatia
  • The B2B system is easy to understand and saves a lot of time of our agents. I gambled peanuts and got a Boeing 407.- Gilbert Xu, China
  • We are a new established company entering into the travel industry; TravelCarma has provided us with knowledge beyond the understanding of the systems but furthermore an information and advice about the travel business.- Orathai Boonpen, Thailand